As businesses and governments evolve to accommodate an increasingly complex, volatile, and interconnected global marketplace, it is necessary that they adopt a culture of continuous improvement. Continuous improvement must be an ongoing effort to enhance products, services, and processes. These efforts can seek “incremental” improvement over time or “breakthrough” improvement all at once. Regardless of the effort size, constant process adaptation and maturation allow businesses to be flexible and become better at dealing with change. This flexibility is the result of efficient business process modeling and analysis.
Business process modeling (BPM) represents and documents a company’s business processes in a visual and structured format. This can include flowcharts, diagrams, and other graphical representations of the steps, tasks, and decisions involved in a particular business process. Once again, the purpose of BPM is to improve the efficiency and effectiveness of the process by identifying bottlenecks, opportunities for automation, and areas for improvement.
“To outperform their competitors, businesses need to rapidly respond to the changing market conditions. To address these challenges, companies in all industries are focusing more attention and resources on business process management.”
The main purpose of BPM is to capture business processes in a visual and structured format so that they can be analyzed and improved. Properly leveraging business process modeling can reduce costs, improve quality, and increase productivity.
BPM can also be used to support the alignment of business goals with IT systems and to facilitate communication and collaboration among stakeholders. By creating a clear representation of a business process, BPM can help to ensure that all stakeholders have a common understanding of the process and can work together to improve it. The improvement of the process increases the efficiency in delivering results that align with the OKRs of all stakeholders.
Finally, business process modeling can be leveraged for process improvement initiatives such as Six Sigma and Lean, which is helpful in identifying and eliminating waste, reducing variability, and improving quality. BPM can also be used to support compliance with regulations, such as ISO and SOX, as well as to support the implementation of new business models.
With Missional’s expertise and toolset, we can help organizations improve the efficiency and effectiveness of their business processes and to adapt to changing business conditions and requirements. Our method will help you deliver immediate and long-lasting value to your organization.